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Chief executive's blog

Matthew Fox
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10 February 2012 - Customer Service in a Team
10 February 2012 - Customer Service in a Team
This week my blog is short but powerful. In recent blogs I have talked about my own experiences of customer service both good and bad and I asked for comments from colleagues about their experiences.
 
26 January 2012 - More on Customer Service
26 January 2012 - More on Customer Service
In my last blog I said that I would try to find other practical examples of customer service learning points. Well I've got two more - one is not so good and the other is great.
 
09 January 2012 - customer service
09 January 2012 - customer service
I have realised this week how much we can all learn about customer service from our own dealings with the organisations we buy from.
 

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