We provide support to around 3,500 people across London and the south east, East and West Midlands. This support may be scheme based or floating support where we provide support to people living independently in their homes. Our services involve regular contact with our clients and aims to help them live independently.
We provide services to people with support needs around mental health, learning disabilities, sickle cell and thasallemia, physical disabilities, generic services for people who may have various support needs, for young people who are at risk, leaving care or who are homeless, for Asian women fleeing domestic violence and for deaf people requiring additional support.
Our services are split into three main areas:
What can we provide?
- Support Plan which is devised with you and reviewed regularly
- Regular meetings to ensure you are coping with all aspects of your tenancy such as reporting repairs, rent payments, etc.
- Help you establish networks with other agencies, for example, Social Services, Community Nurses, Day Centres
- Assistance with claiming benefits
- Finding suitable training courses and/or employment
- Support with transfers/move-on
- Independent life skills
- Emotional support and advice
- Help in managing finances
- Help in maintaining safety and security of your house
- Protection from being abused
How good is the service?
- We have achieved the highest grades (A's and B's) in recent reviews by our funders
- Our employees have specialist knowledge of all the areas we work in and receive ongoing training to ensure an excellent service
- We are committed to meeting the needs of our service users
- We will treat all people fairly regardless of age, gender, sexuality, disability, ethnicity or religion
We provide sheltered housing for older people aged 60 years and above to help them live independently. We also have active elderly properties available for older people aged 50 years and above. Our retirement housing schemes comprise of self-contained flats fitted with alarms, shared facilities and onsite support provided by scheme managers. Our schemes are spread across London, West Sussex and the West Midlands.
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The support and community care team provide floating and scheme-based support to people with a range of support needs, including people with mental health issues, learning disabilities, sickle cell and thasallemia, physical disabilities, generic services for people who may have various support needs and for deaf people requiring additional support. We also have three specialist care homes for deaf people with mental health issues.
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We provide safe housing and support to Asian women fleeing domestic violence through our Shanti schemes. We also have a wide range of services for young people at risk of homelessness. Clients typically range between the ages of 18 and 25 years, and schemes include shared houses, self-contained accommodation, hostels and a foyer in Worthing.
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