Asset management resident advisory group (AMRAG)

About the group

The asset management residents advisory group (AMRAG) is a group of Viridian residents who are involved in helping us to shape the development of our asset management strategy, policies and maintenance services. The group meets at least six times per year and provides valuable feedback that helps us to constantly improve the service that we give to our residents.

What is asset management?

Asset management is the management of maintenance and major investment in Viridian homes. We are particularly focussed on the continual improvement in the cost and quality of service for residents and that our homes remain fit for purpose.

The group is made up of residents from general needs housing, retirement housing and supported housing. Membership is advertised through the residents’ newsletter Link and residents are asked to nominate themselves for membership.

• Mr Frank Sheppard
• Ms Isabelle Riby-Williams
• Mr Leroy Gittens
• Mrs Margaret Sanderson
• Ms Mary Ann Brazier
• Mr David Nixon
• Ms Jane Walker
• Mr John Cox
• Ms Yvette Mona
• Mr John Molyneaux

Group activities

The property department ensures effective consultation with residents in asset management and property maintenance services/service development. The group is involved in:

• consultation on asset management and property maintenance budget/programme priorities;
• contract reviews, tendering and contractor selection;
• consultation on the development of new services;
• consultation on resident choice including new components/fixtures and fittings;
• testing new services and products;
• reviewing resident satisfaction from surveys and Resident Service Inspectors reports;
• consultation on organisational changes which have an impact on department, and
• promoting the group’s work.

Future AMRAG Meetings please see event page.

If you would like to attend any of these meetings as an observer or for more information on the AMRAG, please contact Tony Clark Director of Asset Strategy and Planning either in writing at Viridian Housing, 41 Poplar Road, Kings Heath, Birmingham B14 7AA or by e-mail tony.clark@viridianhousing.org.uk or by phone on 01214416013.