Estate inspections

Come and meet your housing officer to look around your estate


Estate inspections are designed to let you meet your housing officer at your estate to check the standard of the services you receive.

Check for estate inspections in your area and come and meet your housing officer and raise any concerns you may have.

Estate scoring
To help us to maintain your estates to a high standard, we have agreed a scoring system with residents against a set of standards/rules, including:

  • The standard of repairs and cleaning to communal areas
  • The standard of grounds maintenance
  • The instances of untaxed and abandoned vehicles occurring
  • Fly tipping and abandoned bulk rubbish
  • Anti-social behaviour and graffiti issues
  • Communal lighting
  • Health and safety issues

Your housing officer will rate each point out of three during the inspection. They also take into account any issues about neighbouring homes and the management and look of the estate.

Download your estate inspection dates

North London (Dates tbc)

South East London (Dates tbc)

East Midlands

West Midlands (Dates tbc)

West Sussex (Dates tbc)

If dates for your area are not shown please contact your housing officer on 0330 123 0220.