Noise nuisance

Before we investigate noise nuisance, we have to determine if the noise is unreasonable.

Shadow

Before we investigate noise nuisance, we have to determine if the noise is unreasonable and we will consider the following:

  • Duration, frequency, intensity of the noise
  • Is the noise malicious
  • Time (unreasonable hours – 11pm -7am)
  • Repeat incidents –  e.g.  Regular loud music
  • Whether you have spoken to your neighbour politely about the incident
What types of noise will we investigate?
  • Regular loud music/Loud TV
  • Screaming and shouting and banging
  • Noise from machinery/DIY tools
What won't we investigate?

Everyday living noises

Lights being switched on or off, toilets being flushed, foot steps, doors closing and opening,  banging pipes, use of household appliances, people talking etc.

Babies crying

We won't investigate crying babies but if you have concerns please contact your local child safeguarding team or the NSPCC.

Children playing - play is a crucial part of a child’s life and is fundamental for the enjoyment of childhood as well as their well being and development.  We understand some behaviour displayed by children can be frustrating ,  especially if they are playing in the street or communal areas (unless they are causing damage) it is not anti-social behaviour.

Tips for dealing with noise
  • Speak to you neighbour (they may not be aware they are causing a nuisance)
  • Ensure you have carpet and underlay
  • If you are experiencing noise now – contact the local authority Noise Nuisance Team
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